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FAQ
How do I apply online?
Applying online is easy! Visit our floor plans page to view available units. Choose the apartment youre interested in and navigate to the application to submit your information.
How do I make a maintenance request?
We strive to answer each and every maintenance request as quickly as possible. Our dedicated team of experienced technicians work hard to ensure everything in your apartment is functioning properly. Making a maintenance request is as easy as signing into your Resident Services Portal to detail your issue. You can then track the progress of your requests in the portal and easily communicate with our leasing staff.
What is the pet policy?
We happily allow pets at Shorewind. There are some restrictions, and we encourage future residents with pets to view our Qualifying Criteria or to contact our leasing office with any questions.
How do I pay rent?
At Shorewind, its easy to make rent payments online through our Resident Services Portal. Once you create an account, you can simply sign on to view your balance and make a timely payment.
What community amenities are there at the property?
Shorewind has a variety of amenities at our property to make your stay with us as comfortable and convenient as possible. | On-site management | On-site maintenance | Package receiving | Fitness center | Laundry room | Elevator | Bike storage available | On-site parking available | Security cameras | Gated parking lot | New lighting | Upgraded courtyard | Property located right near the bus stop | Train stop two blocks away | Across the street from Lake Michigan
What are the hours for the community amenities?
Our office and clubhouse are open Monday Friday from 8:30 am 5:30 pm. Our laundry center is available 24 hours per day, seven days per week.
What apartment amenities set your property apart from others?
At Shorewind, were proud to offer beautiful apartments with updated finishes and the comforts of home. | Cable Ready | New hardwood floors | Eat-in kitchen | Huge floor plans | Lake, skyline and city views | New kitchen cabinets| New quartz countertops | New stainless appliances | Ceramic tile | Walk-in closets | High-speed internet access | Ceiling fans | Heat, water and cooking gas included | Updated bathrooms
What day of the month is rent due?
Rent is due on the first of every month and payments can be made easily online through our Resident Services Portal.